FAQ

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Frequently Asked Questions
  • How does LeadNet work?

    LeadNet is a web application and runs within a web browser (no app download required).  Prior to the event, you will receive an email that will include your secure logins and passwords and instructions on how to use LeadNet.  If you have any additional questions, please contact us and we'll be happy to assist you.

  • What specific attendee information will be made available to me?

    Typically, the specific attendee information available to you includes first name, last name, title, company, address, phone, fax and email address.  However, the attendee information made available to you information can differentiate per event based on event management business rules.

  • When will I have access to my lead file?

    If you're using the LeadNet app, you can send your current lead file at any time during the event, as many times as you wish to any email address that you choose .  If you are using the Rover Wireless, upon returning your device back to the CTE Lead Retrieval service desk at the end of the event, you will be given a receipt that will include the email address(s) that your lead file will be sent to and a link to a secure login and password protected webpage where you can download your lead file.  Lead files are typically available within 1 to 2 hours after the event has ended.

  • What if I have questions about Lead Retrieval while I'm on-site?

    A member of our CTE Lead Retrieval Team will be on-site and available to assist you during all exhibit hall hours.  You can also contact Lead Retrieval Support at 1-847-957-4500 or leads@cteusa.com.

  • I purchased a LeadNet license, can I use LeadNet at multiple events?

    A LeadNet license is purchased for use at one event.  If you wish to use LeadNet for another event where LeadNet is offered, you must purchase another license for that event.

  • What are Follow Up Codes?

    Follow Up Codes are single-selection items used to help you quickly organize and qualify your leads.  All Lead Retrieval systems come with 20 Standard Follow-up Codes.  Custom Follow Up Codes can be added for an additiona cost.  Please visit the Follow-up Codes page for more information.

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